Senior Client Solutions Manager - (Search Arbitrage)
Uplift People Consulting, Spain

Our client represents the leading digital media platforms across Europe and Asia. It supports their growth as well as drives business results for traditional and native advertisers across 30 markets. Based on an innovative set of technology and performance solutions, seasoned vertical teams, and extensive market know-how, it enables advertisers to connect with their audiences in the most efficient and effective ways, consistently maximizing their ROIs. They exclusively represent over 20 media platforms in more than 45 countries worldwide.

We are looking for a Senior Client Solutions Manager - (Search Arbitrage) for our client.

Requirements

Job Requirements

• Manage and grow post-sale client relationships with top-tier, global advertisers. Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team (i.e. Global Account Leads).
• Serve as external product consultant educating clients and their agencies on product solutions and best practices for leading Social Media Platforms (Meta, TikTok, Twitter, Reddit, Snapchat), and ultimately grow existing business partnerships.
• Manage significant client/external complexity (global structure) and scaling challenges with the main objective to ensure continued customer success and growth.
• Analyze campaign performance data, creatives, and products to offer clients data-driven business insights and at the same time identify new opportunities and strategies to grow customers’ business (e.g. entering new markets, and launching new products or product updates).
• Kick off campaigns with clients and manage all timelines, assets, and opportunities for optimization, provide step-by-step consulting and guidance from planning to execution of new solutions.
• Resolve clients’ issues proactively, and efficiently, and support them by implementing solutions that prevent future problems.
• Serve as a subject matter expert shedding light on industry trends and insights.
• Work closely with teams of Account Leads, Industry Directors, Design amp; Creative, Data, and Analytics.

Candidate Requirements

• A Bachelor's degree or higher, preferably in Marketing, Economics, Social Sciences, or similar
• Expertise in Performance Marketing (media buying and management) user acquisition with exceptional abilities to follow and reach KPIs
• Expertise with search arbitrage
• Experience with media planning, budgeting, and execution of 7-figures media budgets in top-tier markets (US, CA, CEE, MENA, APAC, LATAM)
• Detail-oriented and able to successfully manage and execute multiple projects simultaneously
• Ability to efficiently communicate internally and externally with excellent communication skills in English
• Extensive expertise in social media advertising (Meta, Google, TikTok, Twitter, Snap, and Reddit) and data analytics. (expert level for a minimum of two platforms from the list above)
• Proven Industry expert as a minimum in one of the following industries: Mobile Apps (Gaming, Dating, Utilities), E-com/dropshipping, Affiliates, or Crypto/CFD
• Proactive attitude with excellent project management, organizational, and analytical skills, including excellent excel skills
• Strong knowledge of Product Unit Economics, Customer Segmentation Analysis, and how key product metrics affect the revenue (Retention Rate, ARPU, ARPPU, LTV). Product marketing experience is a plus
• Knowledge of modern attribution and tracking solutions such as Appsflyer, Adjust, Amplitude, Google Analytics Universal, GA4, and Tableau is a strong plus
• Growth hacking mindset. Outstanding knowledge of trends, markets, and opportunities
• Experience diagnosing and solving technical problems with product and engineering teams is a big plus

Benefits

• Work in a dynamic team in a hyper-growth company with multi-cultural, diverse teams.
• Become a part of pre-IPO global scaleup
• Work with innovative tech solutions
• Manage the most advanced global brands
• Competitive remuneration and general benefits (e.g. private insurance, food allowance, etc.)

Job Rewards and Benefits