Fashion Customer Service Representative - German
Teleperformance Spain, Spain

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Feb 22, 2023
Last Date
Mar 22, 2023
Location(s)

Job Description

Teleperformance Spain is looking for Customer Service Representatives, eager to work for a leading Fashion Brand headquartered in Barcelona.


Responsibilities

  • Receive incoming telephone calls from new and existing customers
  • Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
  • Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales

Requirements

Key Competencies

  • Data accuracy
  • Attention to detail
  • Ability to gain immediate credibility and trust
  • Exceptional communication skills
  • PC and system literate



Candidate Profile

  • Confident and enthusiastic.
  • The ability to work well as part of a team as well as independently
  • Native level of German
  • Fluency in English
  • First class written, verbal and interpersonal skills
  • Numerate and articulate
  • Well organised, reliable and thorough

Benefits

What we offer

  • Full-time contract, 39 hours/week, from Monday to Friday
  • Salary: 18.000 gross/year
  • Individual career paths to grow within the project
  • We are one of the world's largest provider of contact center services
  • Engage in an excellent work environment and team building activities.
  • Dynamic and international environment


Job Specification

Job Rewards and Benefits

Teleperformance Spain

Information Technology and Services - Madrid, Spain
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