Business Analyst Revenue Operations
Wallapop, Spain
Job Description
Wallapop is a Barcelona based scale-up driven by the purpose to empower people to embrace a more conscious and human way of consumption. We believe in a world where collaborative economy is mainstream. This is what drives us.
Wallapop operates in Spain and Italy, offering a catalogue of several hundreds of millions of products and services. Powered by technical innovation and continuous improvement, we bring together the scale amp; trust of classifieds with the marketplace’s convenience amp; reach. Our mission is to enable a connected trade ecosystem, making 2nd-hand the norm through smart use of technology.
Backed by top investors such as Accel, Insight Partners amp; Naver Corp we bring our total valuation to 690 million EUR and are embarking on our international journey with the aim to become the world’s best unique goods trading platform.
The Challenge
Wallapop is looking for a Business Analyst to serve a critical role as part of our Revenue Operations team. Reporting to the Head of Revenue Operations, you will have impact by using data to identify opportunities that help our Professional Selling Business to meet client acquisition and retention goals.
In this role, you will work closely with other cross-functional stakeholders to provide commercial insights to accelerate the growth of our SMB amp; Corporate subscriber base across the different verticals. This role will work closely with the other teams in our Barcelona headquarters.
As an ideal candidate, you are data-driven with outstanding problem-solving skills and you are comfortable navigating ambiguity. In addition, you are passionate about making impact on business, solution-oriented and take Wallapop's professional business to the next level.
What You Will Do
- Conduct analysis to identify commercial pockets of opportunity and levers for driving subscriber and revenue acquisition.
- Develop a deep understanding of subscriber retention drivers to help the account management team to keep churn under control.
- Build your own dashboards and analytical solutions to enable recurrent business performance monitoring and insights sharing.
- Support budgeting and goal setting processes with analysis and reporting to incentivize the right behaviors.
- Partner with other data stakeholders to implement required data models and assure data availability amp; accuracy.
What We’re Looking For
- Solid experience as a Business Analyst with demonstrated problem-solving ability to provide practical business insights from large, complex data sets.
- Spreadsheet expert (Excel or Google Sheets) with ability to write SQL queries to extract data needed for analysis.
- Experience with at least one major business intelligence tool (e.g. Looker or Tableau).
- Highly organized, and with excellent attention to detail.
- Bachelor or Master's degree in a business or engineering related field.
- Fluent in both Spanish and English.
Do note that all our jobs are Barcelona based. We work in a mostly remote capacity offering great flexibility to our employees, but we believe in the power of getting together regularly in our office. As a first iteration, we expect a 4+ day/month office attendance for which the specifics are decided on a team level.
Wallapop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees as we want Wallapop to be a place for everyone.
We sponsor visa processes for international candidates when applicable and provide legal amp; admin support along the process combined with a competitive relocation package.
Additionally to the opportunity to contribute to an agile product set up and work together towards achieving our meaningful mission, we offer the following Perks amp; Benefits:
- An international team operating in 2 official working languages (English amp; Spanish), there is never a dull day in our team!
- Brand-new, modern and inspirational office space with stunning views and a sunny terrace. All built with sustainable and recyclable materials!
- TOP hardware of your choice (latest Apple or Windows)
- 26 holidays per year
- Flexible working hours + intensive Fridays
- Generous individual learning budget of 2k per year + our very own Wallalibrary
- Group and individual English amp; Spanish lessons as part of our working day
- Private Health Insurance with Cigna
- Flexible remuneration to deduct from gross salary (kindergarten/food/transport check)
- TeamBuilding activities and branded Merchandising
- AndJoy Gym plan + virtual sports classes
- Referral Program amp; Charity Donation
- Extended newborn amp; adoption leave
- Bonus for weddings amp; newbo