Kantox is a leading fintech company developing sophisticated Currency Management Automation software solutions that help companies to automate their foreign exchange processes and leverage currencies for growth
We are a 145-person strong team, split between London and Barcelona. So far, we’ve raised over 30 million and became profitable in 2018. Thanks to our clients, we continue to grow at a fast pace. Over 6500 clients in 74 countries have already exchanged more than USD $15 billion with us!
As well as appearing on CB Insights’ Fintech 250 list, our Currency Management Automation software, Kantox Dynamic Hedging, was named Best Risk Management Solution by TMI in both 2020 and 2018, and Best Solution Innovation in 2019. We were also named winners of the Deloitte Technology Fast 50 UK for three years running and Fast 500 EMEA Award winners for two.
Kantox is made up of an energetic team of people that love big challenges. We compromise on execution, speed and quality and always strive for excellence - while still having fun. So, if you want to join one of the fastest-growing fintech companies worldwide, keep reading
The role:
We are looking for an experienced ‘Director Customer Success’, who will lead our growing team of Customer Success Managers and Customer Support Specialists. In this role you will reporting directly to the Chief Commercial Officer.
You will be responsible for providing an outstanding customer experience to make sure our clients always perceive the value they get from working with Kantox and using our software solutions. As a result you will continue to improve our already excellent revenue retention.
Requirements
Must have experience and skills
Desired
Benefits
Kantox is deeply committed to diversity, equity and inclusion both in our hiring practices and in our experiences as a Kantox employee.
We’re proud to be an equal opportunity employer, and encourage all applicants regardless of race, religion, or belief (if any), color, nationality, ethnic or national origin, gender, gender identity, pregnancy and maternity, sexual orientation, age, marital and civil partnership status, or disability status.