Hey there! We are Gorillas amp; we are influencing the way people live their lives. Groceries being delivered to your door in 10 minutes is a concept that up until recently was unimaginable. We’re redefining an industry that has never experienced the rapid changes that we’re creating. You can now be a part of generating this change.
Our Operations Department provides operational support to our riders amp; everyone on shift in the warehouse, and to undertake all scheduled operational duties as required. The Ops teams focus on the very core of our business which is responsible for our 10 minute deliveries. This role will provide significant operational knowledge and in-depth knowledge to the local teams to ensure successful performance and excelled customer and client experience in the final mile.
You will be overseeing and developing our Operations in Valencia.
Requirements
- You have a bachelor’s degree in a related field
- You have 3-4 years of experience in a fast-paced environment and some experience in leading a team
- You have a hands-on mentality and are willing to get your hands dirty
- You know how to fix problems and you always find a way to make them work
- You are a numbers-driven person and derive insights from data
- You are a great team player with empathy that has the ability to combine different perspectives
- You have very good communication skills and are proficient in both Spanish and English
What you will be building with us:
- Plan amp; Execute with our Rider team the Last mile logistics and Riders
- Plan amp; execute with the Rider team our Rider Acquisition
- Work with our City Operations Manager to manage Rider Captains and Rider Operations
- Ensure as a strategic player that we hit our 10 mins delivery
- Ensure that the daily rider ops run smoothly in the region you will be in charge of
- Push for higher rider utilisation of hundreds of rider
What you will add to our Gorillas Family:
- You are a great communicator and expert in stakeholder management on various levels
- You are a data driven player with great skills in Excel (SQL etc. etc is a huge plus)
- You always question the status quo and love to hunt for process improvements
- You have experience in an operations savvy organization
- You are fluent in English and Spanish
- You are ready for the journey of your life!
Benefits
- Interact with inspiring Family Members and grow faster than ever before.
- The incredibly steep learning curve from day one
- Great opportunity to build something you are proud of, we are growing super fast, which means that the opportunities at Gorillas are virtually limitless.
- An awesome team spirit and an exciting workplace with a dynamic and international environment.
- A transparent company culture with flat hierarchies and a high career growth trajectory at Gorillas
Disclaimer
Gorillas is an equal opportunity employer, which means we do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. We celebrate diversity and are committed to creating an inclusive environment for all employees.