Installations Country Manager BENELUX
Wallbox, Spain
Job Description
We are a global scale-up from Barcelona, born in 2015, dedicated to changing the way the world uses energy. We envision a world free from fossil fuels and we believe the first step in this journey is creating solutions that make electric vehicle charging easier for everyone.
We’re devoted to researching and developing state-of-the-art electric vehicle charging solutions for homes, businesses, and cities. And this way, our mission is to create more sustainable ways of using and sharing energy.
We want to empower people to create, use and share renewable energy in ways they never imagined.
Wallbox currently operates in over 60+ countries and has offices in Barcelona, Madrid, Shanghai, San Francisco, London, Nice and Amsterdam. We are powered by a culture of trust, innovation and diversity. For us, talent has no borders. We have more than 500+ dedicated experts from over 35+ different nationalities working together to create the most innovative products and the best experiences for our customers.
This culture has shown to be rewarding in many ways - amongst them, the creation of the world’s first bidirectional charger, the Quasar, and the recognition as the best of CES 2020 in transportation technology. We have recently closed a financial investment that has brought the total round to 33M and we’ve been recognized as LinkedIn's Top 5 Startups 2020 in Spain.
At the end of the day, working at Wallbox is at the same time challenging, fun and rewarding. If you like the idea of a dynamic environment, desire to work alongside an incredibly talented, fast-growing team and believe in the future of sustainable transportation, this is the place for you.
Are you ready to change the world with us?
About the role:
As a Country Installation Manager you’ll be leading the expansion of our installation program throughout different countries. While leading a team with several Installation Managers, you will have to organize the team's work and achieve the company's goals. The main objective of the Country Installation Manager is to consolidate our presence in the countries assigned by consolidating or even adapting the solution and opening new countries when required.
You must be able to execute the business strategy on a day-to-day basis while maintaining a global vision for the group of countries assigned. You must monitor the level of quality and satisfaction of our customers through a network of third-party installers to meet Wallbox's quality and service standards.
Moreover you will have to manage a team in the day-to-day performance of their jobs, ensuring that the department milestones are met within the assigned budget.
If you are passionate for excellence, we invite you to be part of the change, to be part of the electric revolution. Jump in together with Wallbox for a better and cleaner world.
You will:
- Lead the expansion of the installations program in Europe
- Lead and support the Installations Managers team
- Create and develop the Installers Network based on SMEs
- Be responsible for the delivery of the installations and issues
- Ensure that the Installers Network consistently provide industry-leading levels of quality and customer service
- Ensure that the Installers Network maximize profitability on all projects without compromising on agreed standards
- Attend all strategic meetings regarding the ongoing development and improvement of the Installers Network
- Continually improve the Installers Network experience by consistently studying, analyzing and developing our processes and systems around the needs and expectations of our customers
- Support the Product Owner in decision making in the business strategy
- React to instructions from Head of Installations and take direction regarding the best interests of the Wallbox customer-base
- Attend regular, scheduled installations meetings to discuss the performance of the installations and generate ideas for improvement
- Take ownership of project quality in all cases and ensure that any project issues are brought to a satisfactory conclusion for the Installers Network, customer, and the company
Requirements
- +5 years of project management experience. Prior work in telecom/solar/retail development as a project manager is valuable
- Experience opening new markets in Europe
- Experience leading teams
- Fluent in Dutch and English; Spanish and other languages is a plus
- Aptitude in communicating and building relationships with Installers, final customer and other stakeholders throughout the project cycle
- Ability to function autonomously, working independent of support staff, without formal requirements documentation, in a fast-paced environment; ability to manage changing priorities
Benefits