Rider Associate
Gorillas, Spain

About Gorillas:

We are Gorillas and on a mission to redefine convenience retail. With our ten minute grocery deliveries we are disrupting the supermarket space, one of the biggest markets still in the hands of traditional players. We are a rapidly growing startup and are currently building an outstanding team with skilled members across all domains and backgrounds. We focus on building a diverse and inclusive company culture and aim to become a global leader in on-demand retail. Come join us on this journey.

Overview

Our Business Operations team is responsible for i) Darkstore Operations; ii) Rider Operations; iii) Customer Service; iv) Supply Chain (w/Commercial Team). This team ultimately owns the 10 mins delivery promise to our customers.

Responsibilities:

• Develop amp; administer onsite assessment procedures, including interviewing amp; testing dozens of prospective Rider candidates on a weekly basis
• Develop amp; administer onsite training procedures, including onboarding dozens of prospective Rider candidates on a weekly basis
• Ensure a smooth Rider hiring and onboarding process amp; that all Rider candidates are moved through the hiring and onboarding process in a timely manner
• Ensure a smooth handoff for each Rider to our Rider Engagement amp; Support teams
• Support on rider shift planning as well as equipment and engagement
• Perform administrative duties, and additional functions, as needed and determined by management

Requirements

• 2+ years of experience in b2c, ecommerce or hyper growth start-ups
• 2+ years experience in a recruiting, onboarding, or employee training role a plus
• An ability to work and engage with a large number of new hires in a rapidly changing environment
• A desire to work in a dynamic environment at one of the fastest growing startups in Europe
• High energy, ability to engage amp; motivate big groups
• You have a hands-on mentality and are willing to get your hands dirty
• You have very good communication skills and are proficient in both written and spoken English and Spanish

Benefits

As a part of the fastest growing startup in Europe, you can benefit from a steep learning curve from day one with a high career growth trajectory. We love seeing our crew blossom amp; growing with us! With a transparent company culture amp; stunning team spirit, Gorillas ensures a dynamic amp; international environment welcome to anyone! Plus, our flexible working arrangements support people at different stages in their lives. We celebrate diversity amp; are committed to creating an inclusive environment for all employees.

If you want to build something you are proud of amp; you believe in the vision, we want you in the Gorillas fam!

Disclaimer:

Gorillas is an equal opportunity employer, which means we do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Rewards and Benefits