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CRM Manager Job in Spain
TeamCMP , Spain

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Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
May 4, 2021
Last Date
Aug 4, 2021
Location(s)

Job Description

TeamCMP is a digital entertainment company founded in Rochester (NY) in the early 2000’s and with offices in Barcelona since 2007.

We're 150+ people energized about our future and enjoying everything a high-growth company has to offer. We're technologists, marketers, business operators, video producers and VR experts from over 32 nationalities

At TeamCMP we are passionate about innovation! We take a cutting-edge approach to development by utilizing the latest technologies and experimenting with all the new gadgets

Big volumes = big challenges

We field more than 250 million HTTP sessions per-day from our collection of some of the world's most well trafficked sites and our B2C products lead in their respective markets. We are committed to amplifying our presence and accelerating growth through our passionate, entrepreneurial and innovative workforce.

Main tasks

  • Analysis of our campaigns, and monitoring users reactivity and main KPI’s
  • Analyzing the behavior and trends of users in each product line’s database
  • Matching content, context, and audience in order to deliver relevant and profitable campaigns
  • Managing Loyalty campaigns: create a retention strategy based on the value proposition of each brand: from quality content to discount vouchers, depending on the brands’ strategy
  • Managing the campaigns process from beginning to end, from making the briefs to achieving results and targets
  • Developing a rigorous testing strategy (A/B and multivariate tests) to continually optimize all areas of the program, understand our customer segments and their behaviors through the email channel.
  • Stakeholder management and coordination of internal operations with other departments
  • Own the full campaign process, from ideation, execution, and analysis
  • Help own a promotional calendar, to be shared with all key stakeholders
  • Other marketing tasks as needed (admin, data entry, etc)+

Reporting

  • Monthly reporting of revenues and KPIs to management
  • Daily reporting of databases deliverability

Requirements

  • Experience with marketing automation or CRM tools
  • Experience in applying retention strategy with in-depth knowledge of CRM channels including web push, in-app and email
  • Knowledge in converting free users to premium customers preferably from a subscription business
  • Solid English grammar and presentation skills
  • Good communications skills
  • Able to organize your own schedule based on priorities and work under pressure
  • Results-oriented person with the ability to learn quickly
  • Proactive and positive attitude
  • Able to organize your own schedule based on priorities and work under pressure
  • Experience in the Health and Wellness industry is a plus

Benefits

  • Private Health and Dental Insurance plan for employees.
  • Subsidized gym memberships and fitness classes.
  • Monthly internet allowance.
  • Working from home setup allowance.
  • Company sponsored Spanish, Catalan and English classes.
  • Sponsored training and development.
  • Quarterly company bonus programme.
  • Top notch Apple equipment.
  • Remote policy and flexible working hours
  • Flexible Bank Holidays. Design your own working calendar with a lengthy consecutive vacation day policy.
  • Day off for your birthday.
  • Hybrid remote model office.

*Please note: All applications must be submitted in English

Job Specification

TeamCMP

Information Technology and Services - Barcelona, Spain