Merchants Support - Internship

Merchants Support - Internship
Clearpay EU, Spain

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Mar 23, 2021
Last Date
Apr 23, 2021
Location(s)

Job Description

The company

From an Australian-born company to a rapidly growing global business, we’re on the ride of a lifetime!

We’re on a mission to be the world’s most loved way to pay. We love connecting our customers with brands they love and empowering them to spend their money and buy what they want in a responsible way. We’re all about building a high-performing team, where our teams come to work to be the best they can be. We are grounded in reality and work together to achieve the extraordinary.

It’s a fast-paced business and that’s the way we love it. We know that world class talent is the only way to pave our future success, so come and work with some of the brightest minds and be part of the once in a lifetime ride.

Clearpay EU is part of the Afterpay Limited Family. With 8 million+ customers across 45,000+ merchants, Afterpay is the market leader in the fast growing ‘buy now, pay later’ industry in Australia, UK and the US. Afterpay pioneered this new way to pay with our digital platform and service revolutionising the retail sector by allowing consumers to purchase life’s little essentials and repay in installments without having to enter into a traditional loan or pay upfront fees and interest. Beyond that, we also offer innovative digital transaction services for major organisations in telecommunications, health and convenience retail.

The Merchant Support team is in charge of accompanying the merchant after signing the contract, which guides the merchant with the implementation of the payment method, as well as helping them to use our tools correctly and validate that they are using the product properly.

Requirements

Pagantis/Afterpay is looking for an intern to work within the Merchant Support team in Barcelona. As a member of the team, you will carry out tasks such as:

  • Provide telephone and mail support to Pagantis merchants
  • Solve doubts and questions that the merchants may have
  • Make quality calls and follow up on orders
  • Participate in the process of reviewing the operations of our merchants
  • Develop visibility proposals ensuring the optimization of the payment method
  • Keep track of metrics

Nice-to-have:

  • High communication skills
  • Resolutive and multitasking person

You will need to be able to sign an internship collaboration agreement between your university and us.

Benefits

  • Career Development Opportunities (constantly learning new technologies, and professionally grow)
  • Fresh organic fruit, Coffee amp; Tea
  • Team Building Activities
  • Friendly and supportive team
  • Great working environment

Job Specification

Job Rewards and Benefits

Clearpay EU

Information Technology and Services - Madrid, Spain
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