Translation Project Manager with German
Amplexor, Spain
Job Description
Is innovation your cup of tea? Love the idea of working on international projects in a rewarding and dynamic environment? What are you waiting for? Embrace the future with us!
We are a global leader in language, content and digital solutions. For more than 30 years, we have been helping renowned organizations grow their brands internationally through innovative websites, efficient intranets, collaborative platforms and expertly translated content. We are proud to say we are well known across industries and geographies and have the privilege of working with some of the world’s largest companies.
About the role:
We are looking for a Translation Project Manager with German to be responsible for the management of customer orders according to the customer requirements and AMPLEXOR standards.
This person will work on customer service deliveries, either independently or under the responsibility of a Senior Service Manager in our office in Vitoria-Gasteiz in Spain.
Responsibilities:
- Process execution according to the service portfolio throughout the whole project lifecycle process (initiation, planning, execution, control and closing).
- Monitoring of overall workflow timelines including service delivery (translation, revision, DTP, etc.).
- Project financial side, including revenue and gross margin, preparing invoicing.
- Client relationship management at first level operational contacts, representing the organization to the customer; ownership of customer satisfaction.
Requirements
- University degree or equivalent certificate in foreign languages, communication and/or business.
- Excellent knowledge of English and German (C1-level) required. Other languages are an asset.
- Ideally 2 years’ experience in service/project management or in similar roles/businesses.
- Demonstrate basic to solid experience in operational service/project management processes and methodologies, preferably related to Language Services.
- Demonstrate experience of successfully managing customer relationships at operations level, including difficult situation, conflicts, and complaints.
- Good communication skills (email, phone, presentations).
- Strong organizational skills in order to meet tight deadlines and organize heavy workloads or complex project situations.
- Familiarity with translation tools.
- Stress management.
- Demonstrated ability to work individually or as part of a local or virtual team.
- Good knowledge of commonly used computer desktop applications and services.
Benefits
- Location: Vitoria-Gasteiz
- Flexible schedules
- Private health insurance