It Support Engineer
LanguageWire, Spain
Job Description
Are you a skilled and experienced IT supporter? Would you like to be a part of an international environment while delivering high quality IT-support? Then you might be the one we are looking for!
The role you’ll play
We are more than 450 colleagues around the world, and LanguageWire is searching for an IT-support Engineer to help our great colleagues when they need it the most!
The team you’ll be a part of
Languagewire is looking to expand our team of 3 IT-support Engineers, based in Valencia. You will be working closely together with our 3 IT-Infrastructure Engineers based in Copenhagen and Valencia. You will be reporting to the Senior Director of Internal IT based in Copenhagen. Together we are working towards automating and modernizing LanguageWire Internal IT.
If you want to make a difference, make it with us by
Providing excellent 1st amp; 2nd level IT Support to LanguageWire employees on:
- Hardware (Asset management amp; Procurement of HP amp; Mac etc.)
- Installation, configuration, and problem solving on Windows PCs, Mac and O365 applications.
- End-user support and basic 365 portal administration on The Office 365 suite (incl. Teams, SharePoint, Power BI)
- Mailbox management for end-users and shared mailboxes
- Intune device management
- Basic Knowledge on Administration of Windows Servers
- Active Directory user management
In one year, you’ll know you were successful if
- Successfully lead or participated in IT projects related to IT support.
- Served as a reliable support to your team and colleagues, fostering a collaborative work environment.
Desired experience and competencies
What does it take to work for LanguageWire?
What you’ll need to bring
- 2+ years' experience as an IT Support Engineer or similar
- Strong communication skills, enabling effective interaction with many different colleagues.
- Proactive approach, anticipating needs and taking initiative.
This will make you stand out
- IT Project experience (participating in or leading projects relevant to IT)
- ITIL or ITSM experience
- General networking Knowledge or with HPe Aruba specifically
Our perks
- Enjoy flat hierarchies, responsibility and freedom, direct feedback, and room to stand up for your own ideas
- Internal development opportunities, ongoing support from your People Partner, and an inclusive and fun company culture
- International company with over 400 employees. Offices in Copenhagen, Aarhus, Stockholm, Varberg, London, Leuven, Lille, Paris, Munich, Hamburg, Zurich, Kiev, Gdansk, Atlanta, Finland and Valencia
- We offer flexible work options tailored to how you work best.
- We take care of our people and initiate many social get-togethers from Friday Bars a to Summer or Christmas parties. We have fun!
- 200 great colleagues in the Valencia office belonging to different business departments
- Excellent location in cool and modern offices in the city center, with a great rooftop terrace and a view over the Town Hall Square
- Working in an international environmentmore than 20 different nationalities
- A dog friendly atmosphere
- Big kitchen with access to organic fruits, nuts and biscuits and coffee.
- Social area and game room (foosball table, darts, and board games)
- Bike and car parking
About LanguageWire
At LanguageWire, we want to wire the world together with language. Why? Because we want to help people amp; businesses simplify communication. We are fueled by the most advanced technology (AI) and our goal is to make customer's lives easier by simplifying their communication with any audience across the globe.
Our values drive our behavior
We are curious. We are trustworthy. We are caring. We are ambitious.
At LanguageWire, we are curious and intrigued by what we don’t understand. We believe relationships are based on honesty and responsibility, and being trustworthy reinforces an open, humble, and honest way of communicating. We are caring and respect each other personally and professionally. We encourage authentic collaboration, invite feedback and a positive social environment. Our desire to learn, build, and share knowledge is a natural part of our corporate culture.
Working at LanguageWire why we like it:
We believe that we can wire the world together with language. It drives us to think big, follow ambitious goals, and get better every day. By embracing and solving the most exciting and impactful challenges, we help people to understand each other better and to