About Xcelirate
We like to think of ourselves as unapologetic tech innovators; this means we only build products we can be proud of. Beauty is skin deep, but we know looks aren’t everything. We love a tight security protocol, low latency and a banging user experience. The future of online entertainment cannot come soon enough we want to Xcelirate it.
We have grown into a community of diverse nationalities, perspectives and skill sets. You’ll be part of an energetic, motivated team that hails from all corners of the world. We work hard; we play just as hard.
Xcelirate is aggressively expanding (size matters, only because we dream big) and looking for bright candidates to join us. If you’ve got what it takes, we’d love to hear from you.
Your Work-life opportunity
As Head of Product Operations, you will be responsible for direct line management, product-centric tasks, strategic planning, and implementation and will be heavily involved in daily operational activities. Your role includes periodic direct engagement in the development of products. The responsibilities span across several diverse product lines and business-operational areas.
You will be part of a team where you will work on:
- Collaborate closely with the Product Development team and the Product Owner to accurately interpret and implement their defined product strategies across the company, ensuring seamless integration and execution within the daily operations of various product-focused departments.
- Oversee the day-to-day operations of several product-related departments, including Customer Service, Data, Media Buying, and other product-related business-operational areas.
- Ensure cohesive functioning across different departments, aligning their activities with the overall product strategy and company objectives.
- Direct and mentor a diverse team, including but not limited to the Media and Advertising Manager, Data Team Lead, and Customer Service team leaders.
- Manage comprehensive fraud prevention strategies, integrating them seamlessly across various operational lines.
- Regularly report to senior executives and stakeholders on operational performance, challenges, and strategic opportunities in areas of your responsibility.
Requirements
Who Are You?
As a Head of Product Operations, you will need to have:
- At least 10 years of demonstrable experience in digital B2C products and operations-related leadership roles, with a strong background in managing diverse product-related teams and business functions Doing so for Data, Media and Customer Service teams is a plus.
- Proven ability to work collaboratively with product development teams to translate product strategies into operational actions.
- Demonstrated ability to lead and inspire a team, with a successful team management track record. Able to provide references.
- Exceptional verbal and written communication abilities, crucial for internal coordination and external stakeholder engagement.
- Proven ability in strategic planning and execution, focusing on operational efficiency and strategic alignment.
- Demonstrated experience in being actively involved in day-to-day operations and decision-making processes.
- Comprehensive understanding of executive management practices, with the ability to navigate complex business environments, competing requirements, and strict deadlines.
- Advanced problem-solving skills, proficiency in identifying operational challenges and developing innovative solutions.
- Technical proficiency, and strong understanding of the technical aspects of product development and operations.
- Bachelor's degree in Business, Management, or a related field; a Master's degree is preferred (MBA).
We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!
Benefits
What you will find while becoming an Xcelirator:
Highly Competitive Base Salary of 130,000
Up to 30% on top of your gross salary for wellness, personal growth, and development
Access to our award-winning Barcelona office complete with games, a fully stocked pantry and a stunning balcony with city views
Annual company retreats to exotic destinations for you, your partner and children
Watch FC Barcelona from our VIP Box
In-office chair massages every week by our resident massage therapist
Maximise growth with an annual learning budget for personalised development and regular sessions hosted by peers and industry experts
Seamless relocation package for a smooth transition for you and your family
Comprehensive h