IT Support Technician - Seville (Head Office)
Ryanair, Spain
Job Description
Ryanair Holdings plc, Europe’s largest airline group, is the parent company of Buzz, Lauda, Malta Air amp; Ryanair DAC. Carrying over 149 m guests p.a. on more than 2,400 daily flights from 79 bases, the group connects over 200 destinations in 40 countries on a fleet of over 470 aircraft, with a further 210 Boeing 737’s on order, which will enable the Ryanair Group to lower fares and grow traffic to 200m p.a. by FY25. Ryanair has a team of over 19,000 highly skilled aviation professionals delivering Europe’s No.1 on-time performance, and an industry leading 34-year safety record. Ryanair is Europe’s greenest cleanest airline group and customers switching to fly Ryanair can reduce their CO emissions by up to 50% compared to the other Big 4 EU major airlines.
AZUL HANDLING, in co-operation with our partner airline RYANAIR, is currently looking for an IT SUPPORT TECHINICIAN on a full-time permanent basis to join our Head Office team in Seville, Spain.
Azul Cultural Identity: The Azul Way!
Azul has a vision, which is To be the leading handling company in Spain! Our mission is to become a referent in our market, ensuring we provide our customers the highest safety standards and the best customer experience in the industry, having the ongoing development of our people as the cornerstone of our success! Through our 5 strategic pillars (People, Excellence, Integrity, Innovation, Eco) we ensure the Azul cultural identity is applied and embraced in all aspects of our business.
THE ROLE
If you are hired, you'll support in IT issues on developing tools, monitoring and maintaining the computer systems and networks for all our airports and in our Headquarters! This person will offer support to plan, install and configure complete IT systems (e.g. hardware, software, internet etc.), diagnose hardware and software faults and solve technical and applications problems in each airport and in our Headquarters.
Duties amp; responsibilities (included but not limited to):
- Setting of all IT designs throughout the Company, including the responsibility to directly manage the supply, purchase and installation on site and by itself, of all the necessary infrastructure and systems at all airports and offices throughout Spain
- The selected candidate will be primarily and directly responsible for carrying out the necessary telecommunications installations, installation of cable channeling, network and data cabling, fibre-optics, connection of different types of hardware, software, cables and connectors in new and existing airports
- Ongoing monitoring and maintaining computer systems and networks evaluating new technology needs for all departments and resource optimization
- Helpdesk tasks of remote technical assistance to employees with daily tasks (P.E: Setting up new users' accounts and profiles and dealing with password issues, printer connections, etc.)
- Manage the business relationships and contracts with telephone, IT and network companies
Are you ready? Working as part of a team, you will be hard working and flexible to achieve a safe and quality service in passenger service and to facilitate the development of operations by promoting a positive working environment, ensuring that all our valued passengers enjoy a pleasant journey with any of the airlines of the Ryanair Group on each and every one of their flights!
Requirements
- Bachelor’s degree in Computer Science, Telecommunications engineering or related field
- Fluent Spanish and English required
- 1 year of demonstrated experience in a company's IT department in a fast-paced environment is required.
- Have performed different tasks and not only answering the call center and help desk
- Work experience in different domains (business, data, applications and technology)
- Experience in IT installations (hardware and software), structured cabling and certifications
- Ability to solve problems quickly
- Ability to prioritize and work with multiple tasks/projects simultaneously
- Excellent communication skills
- Ability to work independently, requiring minimal supervision
- Flexibility to travel, sometimes at short notice
- Valid driver’s license (B)
- Flexible to support unexpected situations in our operations (sometimes weekends and holidays)
- Live in Seville is required
Benefits
- Position available immediately
- Permanent full-time contract
- We will provide you with a salary commensurate with experience
- Working in a young, responsible department and in a multinational environment
- Benefits package with fantastic discounts on many brand