RevOps Systems Manager
Quantexa, Spain
Job Description
What we’re all about
Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our clients to create real change for them and their industries. It’s what got us here and it’s what will make our future. At Quantexa, you’ll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all.
We're heading in one direction, the future. We’d love you to join us.
The opportunity
We are looking for a driven, logical, and attentive analyst to join our recently created Revenue Operations team. Rev Ops at Quantexa is the strategic integration of sales, marketing, and customer success departments to provide a better end-to-end view, while leaving day-to-day processes within the departments. The holistic approach of revenue operations is designed to break down silos!
What you’ll be doing
- Manage, maintain and improve our revenue team’s tools and systems
- Own, maintain, and improve our CRM platform Salesforce
- Support our Salesforce Experts in their day-to-day administration and their projects to improve Salesforce
- Ensuring optimal performance of Salesforce, HubSpot and additional Rev Ops tools.
- Upgrading and configuring Salesforce systems for optimized integration with other tools HubSpot, Planhat, NetSuite, etc
- Manage the solutions catalogue for our lines of business
- Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
- Importing sales department leads, contacts, and other data.
- Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
- Evaluating and installing new Salesforce releases, as well as providing training and support.
- Documenting processes, including error reports and changes to field history tables.
Requirements
What you’ll bring
- Define the product strategy and roadmap for Salesforce.com
- Be an expert with respect to system functionality and best practices for implementation
- Assist business stakeholders to develop a plan for evolving Salesforce so that it supports and contributes to future revenue growth, client satisfaction, competitive positioning and operating efficiency
- Assist business units with adoption strategies, including reports and dashboards to measure success
- Facilitate the management, planning and governance of system demand so that IT service delivery is coordinated and optimized to reflect both the needs of the business area and those of the corporation as a whole
- Identify ways to adapt the system to better support business processes
- Clarify business cases for proposed solutions and workflows
- Drive continual optimization of CRM strategies, systems and related processes to increase involvement and advocacy of our supporters
- Identify and drive engagement KPIs and optimize key metrics for all the Rev Ops systems
- Serve as the onsite Salesforce expert educating cross-functional teams on the best practices for leveraging Salesforce to drive deeper supporter engagement
- Exceptional knowledge of various Salesforce modules and CRM business processes
Nice to Have
- Salesforce certified administrator or Salesforce advanced administrator certification
- 5+ years’ experience in Salesforce configuration, implementations, and integrations
- Bachelor’s degree or equivalent experience in business, commercial or engineering
Benefits
Our perks and quirks
What makes you Q will help you to realise your full potential, flourish and enjoy what you do, while being recognised and rewarded with our broad range of benefits.
We offer
- Competitive salary
- Company bonus
- 23 days annual leave, plus your birthday off
- Private healthcare
- Life and long-term disability insurance
- Meal vouchers
- Free Calm App Subscription #1 app for meditation, relaxation and sleep
- Ongoing personal development
- Great Company wide socials
- Plus other local benefits
Our mission
We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We’re not a start-up. Not anymore. But we’ve not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and