Job Description
Working at Adaptavist
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen. From anywhere.
Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.
Some of our global benefits include;
- Unlimited Paid Vacation- Pension matching up to 5%- Employee assistance programme- Udemy Online Learning- Volunteer Days- Flexible working hours- Enhanced Maternity and Paternity Leave- Season ticket loan- Eye Care Vouchers- Life Assurance- Income Protection Scheme- Private Medical with Bupa- Bring your dog to work- Adaptavist Rewards
About the team
Our 30 member consulting department in EMEA consists of four technical consulting teams and one project management team spread out across the UK and Spain. We are continually growing and continually looking to improve and refine our work as a department.
We deliver professional services to our clients where we strive to be the best in terms of technical delivery and every decision we make involves putting our customers first. Our engagements include but are not limited to; Agile implementations, Atlassian implementations, Migration services, Gitlab, Cloud (AWS/Azure/Google) engagements.
The hiring manager for this role is our Global Head of Professional Services, Jarin McClinton.
About the role
Join us as the Head of Consulting at Adaptavist, where you will lead and inspire our Professional Services consulting teams in EMEA. Your primary focus will be on recruitment, enablement, sales, and successful execution of client engagements within your territory.
As the Head of Consulting, you will play a crucial role in driving revenue and ensuring the continued success of our operations. Building upon our strong foundation in Atlassian services, you will be responsible for growing a high-performing Professional Services team capable of delivering exceptional solutions across a wide range of Atlassian technologies and other ecosystems.
Your expertise will be instrumental in fostering operational excellence, cultural transformation, process improvement, development, upskilling, and execution within the Professional Services function. With a deep understanding of strategic planning, operational delivery, professional services, and enablement, you will also manage Pamp;L, analyze data insights, and make informed decisions.
In this role, you will report directly to the Global Head of Professional Services and collaborate with other regional heads to ensure alignment and consistency in service delivery across regions. Your leadership will motivate and empower your Services Team, ensuring they are equipped with the necessary skills to meet the demands of the business and achieve optimal operational effectiveness.
If you are an experienced leader who thrives in a dynamic and challenging environment, and if you are passionate about driving growth and success while providing exceptional service to clients, we would love to hear from you. Join us in shaping the future of Professional Services at Adaptavist and make a significant impact in the industry.
What you'll be doing
Strategy, Management and Metrics
- Leading the Professional Services region to achieve agreed Revenue, Margin and Utilisationtargets for your region- Supporting the creation and execution of the annual Consulting strategy- Assisting in growing the Adaptavist consulting business by applying efficiencies, standards, and PS workflow alignment- Supporting effective utilisation across the Professional Services team, ensuring the team are skilled appropriately and the work is balanced effectively between all members- Collaborating with the Project Managers and finance to ensure that all Services are invoiced according to the terms of the customer contracts- Collaborating with other regional consulting Heads to maintain consistency and quality of consulting work product globally- Providing second-level and third-level escalation for resourcing request, conflicts, and project issues- Managing Consulting Team Leads
Quality
- Responsible for overall quality of Services Delivery across the Division and own the oversight of reporting to enable improvement initiatives and execution against targets- Driving best practices and foster a culture of continuous improvement and high performance throughout your team and the business
Pre
Job Specification